Xfinity Store by Comcast - South Burlington, VT - Nextdoor (2024)

FAQs

Can I return my Xfinity equipment to a Comcast store? ›

Option two: Xfinity Retail Store

Find an Xfinity Retail Store location near you. Visit xfinity.com/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. After you return your equipment, it'll be immediately removed from your account.

Yes. CableCARD Getting Started kits are available for pickup at Xfinity Retail Stores or through direct ship.

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

If you don't return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don't pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.

Exchanging your phone

If you want to exchange your device, you must visit an Xfinity Store or contact us at (844) 963-0206.

Does Xfinity have a 55+ internet plan for seniors? No. Xfinity lacks senior discounts on its internet or cable plans. However, seniors can often save by bundling multiple services through Xfinity.